Aco365 Terms and Conditions —
Our Commitment to a Transparent & Fair Platform

1 Introduction & Eligibility

Aco365 (hereinafter referred to as the "Platform") is an online gaming service operated for adult users in Bangladesh and other approved regions. These Terms and Conditions ("Terms") apply to the aco365 website, mobile interface, and all associated services.

By accessing or using the platform, you acknowledge that:

• You are at least 18 years of age.
• Online gaming is legally permitted in your area of residence.
• You are accepting these Terms voluntarily and with full understanding.
• You are not on any self-exclusion list and are free from gaming addiction.

Aco365 reserves the right to update these Terms at any time. Notice of changes will be posted on the Platform, and continued use of the service will constitute acceptance of the revised Terms.

2 Account Registration & Verification

To open an account on aco365, you must provide accurate and complete information. Providing false details may result in account termination and forfeiture of any deposited funds.

• Multiple Accounts Prohibited: If a single person opens multiple accounts, all accounts will be closed and no funds will be refunded.
• KYC Verification: Identity verification (National ID / Passport ) may be required before processing a withdrawal.
• Password Security: You are responsible for the security of your account. Do not share your password with anyone.
• Account Transfer Prohibited: Accounts may not be sold, rented, or transferred to another person.

If suspicious activity is detected, aco365 may suspend the account at any time and conduct an investigation.

3 Deposit & Withdrawal Policy

Aco365 supports Bangladesh's leading mobile banking services — Mobile Banking, Nagad, and Rocket. All transactions are conducted in Bangladeshi Taka (BDT).

• Minimum Deposit: BDT 200. Maximum deposit limits may vary depending on the promotion and payment method.
• Withdrawal Processing Time: Typically 15 minutes to 24 hours. Faster if verification is already completed.
• Minimum Withdrawal: BDT 300. Daily maximum withdrawal limits are determined by VIP tier.
• Anti-Money Laundering: Deposited funds must be wagered at least once before a withdrawal can be made.
• Transaction Fees: aco365 generally does not charge any fees, though charges from your payment provider may apply.

Aco365 is not responsible for funds sent to an incorrect account number. Please verify all details carefully before submitting a withdrawal request.

4 Bonus & Promotion Terms

Aco365 regularly offers a variety of bonuses and promotions. Each offer carries its own specific terms, which are detailed on the promotions page.

• Wagering Requirements: Most bonuses require a wagering of 15x to 30x to be completed.
• Bonus Validity: Bonuses must generally be used within 7 to 30 days. Any unused bonus will expire at the end of this period.
• Game Contributions: Not all games contribute equally to bonus wagering. Slots typically contribute 100%, while Live Casino games contribute 10%–20%.
• Bonus Abuse: If bonus system abuse is detected, the account will be suspended and any winnings along with the bonus will be voided.
• Concurrent Bonuses: Multiple bonuses may not be used simultaneously unless explicitly stated otherwise.

5 Gaming Rules

All games on aco365 are operated through third-party software providers and governed by RNG (Random Number Generator) technology.

• Manipulating or attempting to cheat game outcomes is strictly prohibited.
• Exploiting any software or system vulnerabilities is strictly prohibited.
• The use of automated betting software or bots is strictly prohibited.
• Aco365 reserves the right to reclaim any winnings resulting from a technical error.
• In the event of a disconnection during gameplay, the server record will be considered final.

6 Responsible Gaming Policy

Aco365 believes gaming is for entertainment, not addiction. That's why responsible gaming is our top priority.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: Contact our support team to take a temporary or permanent break from the platform.
• Reality Check: You will receive periodic reminders about your playing time and spending.
• Minor Protection: Allowing anyone under the age of 18 to gamble is strictly prohibited.

For more details, visit our Responsible Gaming View page.

7 Privacy & Data Protection

Aco365 takes your personal information seriously. To read our full Privacy Policy, Privacy Policy View page.

• Your information will be used solely for service improvement and regulatory compliance purposes.
• Your data is never sold or rented to third parties.
• Payment information is protected with industry-standard SSL encryption.

8 Account Closure & Suspension

Aco365 may suspend or permanently close an account for any of the following reasons:

• Any breach of these Terms.
• Fraud, cheating, or any attempt to manipulate the system.
• Suspected money laundering or violation of any applicable laws.
• Registering with a fake identity or false information.
• Operating multiple accounts.

If an account is closed for valid reasons, the verified balance (excluding bonuses) will be refunded within 30 business days.

9 Limitation of Liability

Aco365 is not liable for the following:

• Your game session is interrupted due to internet connectivity issues.
• Loss caused by a third-party software error.
• Your account credentials are compromised due to your own negligence.
• Service is temporarily unavailable due to unexpected technical issues.

Under any circumstances, aco365's maximum liability is limited to the original amount of the transaction in question.

10 Contact & Complaints

If you have any questions or complaints regarding these Terms, please contact our support team. We aim to respond within 72 hours.

• Live Chat: Click the icon at the bottom right of the site.
• Email: [email protected] (for general inquiries)
• For answers to common questions, visit our FAQ View page.

To submit a formal complaint, send a detailed email along with any relevant screenshots or supporting evidence.